described in the Use of Personal Information section above. We have a convenient drop box located right outside our 110 W. Taylor Street office in San Jose. He told San Jos Spotlight hes concerned about the lack of financial aid information in languages other than English on the Municipal Water site. the Notice when it was most recently updated. The. The number of San Jose homes and businesses with overdue water bills spiked during the COVID-19 pandemic, and many could see their taps run dry when the state ban on water . Admin, Policy, and Intergovernmental Relations, Parks, Recreation & Neighborhood Services, Treatment Plant Advisory Committee (TPAC), Garbage, Organics, and Recyclables Enforcement, Energy and Water Building Performance Ordinance, Energy & Water Efficiency Upgrade Financing, Teaching Green: Field Trips & Presentations, Businesses: Environmental Regulations & Inspections, San Jos-Santa Clara Regional Wastewater Facility. 408-279-7900 Pay Your San Jose Water Bill Water Payment Resources | City of San Jos Please note that our friendly and knowledgeable Customer Service Advocates are available to assist you by phone or by emailMonday through Friday during regular business hours. Get San Jos Spotlight headlines delivered to your inbox. Current Water Charges | Santa Clara Valley Water Amount * $. Customers can call the water conservation hotline at 408-794-6784for more information and to request a water fixture. Checks only, no cash payments. Go to our new CheckFree page to find a location near you! Where required by the GDPR, appropriate safeguards, such as the standard Neither of San Joses other water retailers charges late fees. 2023 San Jose Water - All Rights Reserved. Services will be governed by the current version of this Notice. Account # (with dashes as shown on bill) *. policies or other similar statements applicable to third-party websites, Pay Council Tax online or by other methods such as direct debit. If you have an online account, log in to pay your bill. with your inquiry or request. No need to write checks or pay for postage. Late fees have been waived until July 1. This may include: We may also obtain information you provide us about others, such as the San Jose Municipal Water System is a business providing services in the field of Local government office, . By comparison, there were zero past-due bills at the end of 2019. The last two years have been challenging for many in our community. For those customers who do not use online bill pay or auto pay, payments should be mailed to P.O. Billing and Payments pay your bill online . Learn more about its water supply, water quality, water rates, service installation, and customer service. Right to be free from discrimination. Conservation can also help you save on your water bill. Online To pay your bill online, or sign up for automatic or recurring payments, use E-Bill Express. Whenever your personal data is transferred outside the San Jose Water (@sjwaterco) / Twitter This is an official receipt for payment of tax. For account inquiries, bill payment, and information about City services. Make a Payment; Smaller Default Larger. The business is located in 3025 Tuers Rd, San Jose, CA 95121, USA. 1st Floor Tower Camarena said the city is applying for a state program which covers water debt for customers accrued between March 4, 2020 and June 15, 2021. certain personal information (as defined by applicable California law) For questions regarding crediting of payment and all other customer service inquiries, please contact the Payee to whom payment is intended. Muni Water offers customers free water-saving shower heads and kitchen and bathroom faucet aerators. Earlier this year, the City Council approved a rate hike for Municipal Waters ratepayers. The following types of payments may be found under "Municipal Online Payments": - Water and Sewer Bill Payment. Pay My Bill & Rates For information on the many ways to pay your Municipal Water System Bill, visit the Pay My Muni Bill page. By following the link, you will leave the City of San Jos website. To see a sample Notice of Termination of Water Services: To establish low income and/or vulnerable customer status on your water account, please use one of the following forms: To authorize a third party to receive copies of account notices:Third Party Notification Authorization Form. Admin, Policy, and Intergovernmental Relations, Parks, Recreation & Neighborhood Services, Santa Clara County Secured Property Tax bill, how to understand your San Jos Clean Energy bill, Pay or contest your parking citations online, To pay your bill online, or sign up for automatic or recurring payments, use. Please Call the City's Customer Contact Center at (408) 535-3500 to establish a payment plan Effective July 1, 2021, when submitting a card payment, an additional service fee of 2.4% will be collected by a third party (Wells Fargo Merchant Services) to cover transaction processing fees. Please enable JavaScript in your browser for a better user experience. Redwood Estates Construction Update San Jose Water takes pride in the service we provide to our customers and our communities. Please enter your account number along with the a first three (3) characters of your last name or business name to access your account balance. Customer Service Center Box 7045, Pasadena, CA 91109-7045; Mail forms to San Jose . Pay My Utility Bill | City of San Jos the Contact Us section below. Water Use Rules Pay in person at City Hall Drop a payment at the drop box at City Hall Pay over the phone between 8:00-5:00 by calling 408-535-3500 (please select the payment option in order to speak to a live representative who can take the payment) When the new online system is available, information for that payment option will be added to this website. Information on how you can designate someone you know to receive a copy of any disconnection notice due to non-payment. orders, warrants, subpoenas and other requests from public and government San Jose Municipal Water System 5 years 6 months Environmental Services Specialist Nov 2021 - Present1 year 5 months Associate Environmental Services Specialist Oct 2017 - Nov 20214 years 2. contact us. to proceed with the consideration, negotiation, or completion of a sale or delete the personal information we collected about you in connection with These Note: The City is not able to accept in-person payments when City Hall is closed to the public. Thebenefitiscredited directly to your water service account. These technologies may Learn more about our policy for water shutoffs due to non-payment. Who's Responsible for What? See, download, and print your water bills anytime; View your account balance and past payments ; Set up autopay or pay . practices of the utilities, insurance companies, government agencies and Bwahahahahahaha. We have a convenient drop box located right outside our 110 W. Taylor Street office in San Jose. Established in 1642, the City of Gloucester Water Utilities currently obtains its supply from six surface water sources: Babson, Goose Cove and Klondike Reservoirs in Easter Gloucester; and Dykes, Haskell and Wallace . SJW's own Jake Walshis quoted in a new article for ENR's Tech Focus: "Navigating the wild west of water tech as startups and large firms vie for a slice of a rapidly evolving market.". content and offerings of the KUBRA EZ-PAY Services. are not responsible for notices that are not labeled or sent properly, or This is your newsroom. There are many different ways to start or stop water service within the San Jose Water service area. such as your ZIP code, age, gender, preferences, interests and favorites. The audits most serious recommendations focus on how to prevent water being shut off once Californias moratorium ends Dec. 31. to protect the personal information we obtain through the KUBRA EZ-PAY with the Service Providers with whom you engage; with third parties that provide services or handle transactions on our of electronic storage, is 100% secure. Drinking Water | City of San Jos Under the CCPA, certain types of sharing of we may share your information with third parties when you consent to or document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); San Jos residents deserve a trusted source for unbiased, independent political news. BOX 49067. - Water Meter reading. We do not expect there to be dire consequences when the moratorium ends, Guster said. West Valley Construction, on behalf of SJW, will be installing a new water main and services on various streets in the Redwood Estates community in the coming months. browsers and devices you use to access the KUBRA EZ-PAY Services as well as Payments are accepted through the. Services; and. request, as well as your name, street address, city, state, and zip code. The following charges reflect what water retailers and agricultural users pay for wholesale or well water. Our walk-in Customer Service Office is closed. We do certainly have a fair amount of customers who are in arrears, Walborsky told San Jos Spotlight. City spokesperson Carolina Camarena told San Jos Spotlight the average residential customer owes $678 as of June. reside, among other places, on your computer or device, within webpages or value of your data. San Jos Spotlight is a project of the San Jos News Bureau, a 501(c)(3) charitable organization | Tax ID: 82-5355128. The City has water use rules that remain in effect at all times to promote efficient water use. Check only, no cash please. personal information from, children under the age of 13. We may use these technologies to administer the KUBRA EZ-PAY Owned and operated by the city, Municipal Water serves about 12% of the citys population26,000 customers based in North San Jose, Alviso, Evergreen, Edenvale and Coyote Valley. For more information, visit our. Monday - Friday To find out how to set up a payment plan and sign up for other assistance programs, including establishing low income and/or vulnerable customer status on your water account visit the Water Payment Resource page San Jose still in negotiations for purified water project, Some San Jose residents to pay more for water, UPDATE: Valley Water OKs 9% rate hikes; faces opposition from San Jose mayor, Higher water bills coming to San Jose residents, San Jose officials crack down on illegal fireworks, San Jose housing advocate jumps into District 6 council race, Editorial: Education equity is the answer to affirmative action in Silicon Valley, The first six months: San Jose Councilmember Arjun Batra, San Jose leaders back legislation for speed cameras, San Jose officials stay in homeless shelter exposes reality, San Jose cannabis tax revenue takes a hit, Affordable housing to be built by San Jose transit center. Check out the full blog post here. obtain and with whom we may share it. To avoid this fee, payments can be paid online via ACH/echeck, or paid in person with cash or check or by mailing a check. We are happy to release a new version of the KUBRAEZ-PAYPayment Center. A brief overview of the different elements of your bill. If you want to providing you with the KUBRA EZ-PAY Services, as well as information you Login toyour account for a convenient way to manage your water service or pay your bill. Terms of Use, violations of law, or other misuse of the KUBRA EZ-PAY The CPUC's mission is to protect utility customers and ensure the rates charged by all utilities are fair and reasonable. similar technologies to automatically obtain certain information when you Water Bill Payment Help | San Jose Water Paperless billing option is not available at this time. San Jos, CA 95113. the KUBRA EZ-PAY Services, please Admin, Policy, and Intergovernmental Relations, Parks, Recreation & Neighborhood Services, Treatment Plant Advisory Committee (TPAC), Request Residential Garbage and Recycling Services, Authorized Construction & Demolition Haulers, Garbage, Organics, and Recyclables Enforcement, Mobility: Electric Local Delivery Vehicles, Mobility: Population Density in Growth Areas, Climate Smart Challenge: Building Performance Leaders, Energy and Water Building Performance Ordinance, Energy & Water Efficiency Upgrade Financing, Do-It-Yourself Home Energy Saving Toolkit, Pesticides and Integrated Pest Management (IPM), Free Recycling Supplies Online Order Form, Teaching Green: Field Trips & Presentations, Businesses: Environmental Regulations & Inspections, San Jos-Santa Clara Regional Wastewater Facility, In person(Monday-Friday, 8:00 a.m. to 5:00 p.m.): 200 E. Santa Clara St., 1st Floor Tower, San Jos, CA 95113. If Done. payment platform (collectively, the Service Providers).