Even a transmission shop was unable to do so. **** ****, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. SuperATV, LLC - THE LEADER IN AFTERMARKET PARTS You should not be left behind. I need a different kit with different brackets, steering shafts and hardware. 8 Most often, installation, or break in procedural issues (See break in procedure information, located in the instructions) can be handled quickly by speaking with one of our customer service representatives.If it is determined that repairs are required to your Gear Driven Performance portal, you MUST acquire an RGA number from our customer service team. They finally responded yesterday and say its out of warranty. Super ATV All Rights Reserved. We did this even as the return policy states that Customers are responsible for all shipping on returned items and the original purchase was sent without shipping charges. Copyright Everything Can-Am Offroad. WebContact Super ATV customer support quickly and easily with Complaints Board. Instead, it is a 5-page contract that they want me to sign that essentially says that I will forfeit all of my rights, hold them harmless forever, and I am not allowed to tell anyone about what happened unless it is an attorney. The effectiveness of the vehicles that this companys product are used for, is a direct indication of their dedication to using their skills and experience for providing premium quality products for the customers. Regards, The kit was complete with the correct parts and in the SuperATV box with the correct part number. I recently purchased axles for my UTV from this company. SuperATV Yes, Super ATV does offer positive customer service. You can also contact Super ATV through their social media pages. So I had to pay 15 and some change dollars to ship it back. - Sei es die Anfahrtkosten zum Projekt We provide the customers with an opportunity to browse and post the complaints and reviews Well guide you through the process. It is designed using one-off powder coating which gives the portal boxes an attractive, eye-catching black look with flecks of silver all through. Purchased a 3000.00 transmission with a warranty. Everything Kawasaki Offroad is a proud member of the GearUp2go Family! So I had to pay 15 and some change dollars to ship it back. Copyright GearUp2Go. Using grease will cause failure of gears and bearings. We value every one of our customers and want to give each of them the best experience possible. Become a verified brand rep for Super ATV and amplify your brand's voice on Knoji. Check. I feel that I will be reporting this to the Attorney Generals Office also so there will be a record of it If someone gets seriosly injured or killed. Online haben Sie berall die Basis You can find contact details for Super ATV above. For the BBB EU Privacy Shield independent dispute resolution program, please click here. Just the wrong ones. Well my first time out, the axle broke, but upon doing so it broke in a way that has made it impossible to remove the axle. If you ship the warranty parts to us with an overnight label, we will return the favor and send you the replacements parts on an overnight shipment at no charge.If you have product that is outside of warranty coverage or it is determined that product shows evidence of misapplication, improper installation, abuse, lack of proper maintenance, negligence, or alteration from original design. No robots here. WebProcedures for obtaining warranty service: Should you have any problems with your Gear Driven Performance product, please call SuperATV Customer Service at 855-743-3427. WebReviews from SuperATV employees about working as a Customer Service Representative at SuperATV. Actual Revenue: # Modelled Year Started: ? cellpadding="0" width="100%" "width: 1099px; left: 96.2px; height: 85px;"> Your bank may require additional processing time to reflect the refund in your account. The website states a minimum of 20%, but these 2 individuals said internally the minimum is 25% PLUS there are going to be additional charges that they can't provide me until I ship it back at my own cost and they get it. It also comes with all the authentication documents and a note from Harold to give you a legal entity for your Polaris RZR. Kawasaki Teryx 4" Portal Gear Viele Fragen und fr alles gibt es hier Learn about SuperATV culture, salaries, benefits, work-life balance, management, job security, and more. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. ( I know this because the contact info sheet had my notes on it in carton) I emailed them and have heard nothing back. We are sorry to hear that your experience with us was not extraordinary. WebContact Super ATV customer support quickly and easily with Complaints Board. I was wondering if anyone else had an experience like this. We appreciate him expressing his issues with us and would love to work further with him to come to a resolution. WebProcedures for obtaining warranty service: Should you have any problems with your Gear Driven Performance product, please call SuperATV Customer Service at 855-743-3427. What are Super ATV's social media pages? Whether you go with cast or billet, both housings use: Still need a little help getting exactly what you need? WebProcedures for obtaining warranty service: Should you have any problems with your Gear Driven Performance product, please call SuperATV Customer Service at 855-743-3427. Super ATV Coupons & Promo Codes This warranty will be void on all products that show evidence of misapplication, improper installation, abuse, lack of proper maintenance, negligence, or alteration from original design. WebSuperATV provides industry-leading aftermarket parts and accessories for UTVs & ATVs. Using grease will void your warranty. This purchase was after confirming availability of the correct parts to fit my specific model of Yamaha ATV. These portals are built for boulders. Unfortunately the original correspondence was with an employee that was not in office when the initial e-mail was sent. Removed axles and found one broken after barely even riding. . WebReviews from SuperATV employees about working as a Customer Service Representative at SuperATV. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Super ATV, It looks like we haven't found Super ATV's social media accounts :(. The Fora platform includes forum software by XenForo. Von Profis fr Profis. Your payment information is never stored on our site. Moderate content, respond to reviews, and promote offers. with customer again on 8-30-16 and she had tried to retract her statement and was unable to do so and was told we had to respond.She said she will provide us or the Revdex.com with whatever information needed as she is happy with how her situation was handled and resolved. I ordered some 1 inch wheel spacers for my talon. Let's ride. WebGet help with Super ATV issues from Complaints Board. When filling gear box use only 80W-90 gear oil. Honda's latest ATV, UTV and side-by-side. Purchases on Everything Can-Am Offroad are safe and secure using the highest level of encryption. Warranty is limited to material and / or workmanship defect at the time of shipment from the factory, and in no event shall seller have any liability for consequential damages of any kind resulting from a breach of this warranty. All of their company and product names are trademarked, any use of their name is only to identify their vehicles as it pertains to our parts and accessories. Personal work place, smaller company issues. Spoke with customer on 8-16-16. ALL portals must have the RGA number clearly written on the outside of the package. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Everything Polaris Ranger is a proud member of the GearUp2go Family! That means theyre cool and quiet even when youre hammering down the throttle on the road, and they have strength to withstand every ride. Using grease will cause failure of gears and bearings. Refunds Refunds are generally issued All of their company and product names are trademarked, any use of their name is only to identify their vehicles as it pertains to our parts and accessories. WebSuperATV prides itself on providing customers with the best aftermarket ATV and UTV parts and accessories at the best prices. they confirmed that they failed from faulty welds and said they will refund me and I wont need to send the failed ones back. Customer did not contact SuperATV prior to sending in product for any assistance or guidance. Click here to get notifications about new complaints of Super ATV. SuperATV will then call you with the results of the inspection. Can I contact Super ATV through Facebook, Twitter or Instagram? Select from a variety of payment methods and know your information is safe. A 30% gear reduction lets you turn bigger tires and gives you the versatility to run mud, dominate trails and hills, and maintain high speed on the road. Add contact information for Super ATV LLC, Sharing is caring! Put 4 portals and a 30% gear reduction on your machine and get the torque you need crawl over rocks like theyre not even there. WebSuperATV Polaris Wheel Adapters (3/8" Studs to 12mm Wheels) $184.95. Kawasaki Teryx 4" Portal Gear Lift by SuperATV. This break has the potential of happening when the axle isn't fully seated which in turn causes the end to shear off. Using grease will cause failure of gears and bearings. We do our best to get your issues corrected as soon as possible so you can get back out on the trails. Official SuperATV eBay Store | eBay Stores I installed this and it was fine, a month into having it I had 5 huge cracks appear. Please have a copy of your original purchase receipt available, with dealer name (if applicable), date of purchase, and invoice number when calling for technical help. They are unethical and super shady. Kawasaki Teryx 6" Portal Gear Lift by SuperATV. Same wrong part, same box and same instructions which I had written your employees email on and my purchase number from when I ordered with ******. The tracking number, ******************, shows that the windshield was delivered on 11/6/2021. On approximately 2/16/2023 I learned that the fitment data Super ATV used to confirm my part fitment was incorrect and I was sent parts for a different ATV model. Warranty Contact Information. Address: 740 B Clifty Dr, Madison, Indiana, United States, 47250. WebCustomer Service Email & Phone Numbers. Thats why we give you, the original purchaser, a lifetime of portal protection contingent on the following conditions. customerservice@everythingcanamoffroad.com. Honda Talon 1000 General Discussion Forum. Does Super ATV have a clear commitment to providing a great customer experience? Whether you go with cast or billet, both housings use: Still need a little help getting exactly what you need? Use this comments board to leave complaints and reviews about Super ATV. They offered me a 100.00 credit ..the transmission was defective. User does not have to select a country if they click this link. Quick view. welchen Anwendungszweck? Reset. SuperATV is an online-based company mostly because of the bulk of the transactions are carried out online. Warrantied the axle and they sent another of the same part number. These portals are built for mud, and youll see why when youre plowing through bounty holes in your new party wagon. In order to return they'll take a minimum of 25% restocking Fee, this was stated in an Email from them as well as talking to 2 separate individuals on the phone. Sie knnen gut mit WordPress umgehen und haben Freude am Schreiben? When filling gear box use only 80W-90 gear oil. We do our best to get your issues corrected as soon as possible so you can get back out on the trails. Customer Support | Advanced Technology Video NOT EVEN AN APOLOGY FROM THEM. RGA's and repair services are ONLY rendered by SuperATV. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Come on. Live Chat Live Chat Instantly chat with a SuperATV customer service rep regarding your questions or concerns. ALL Portals must be returned in the original box, with the original packaging, or a similarly well protected box. There website is misleading, which I'm OK with having to return a product because it doesn't fit. This I feel they should be inclined to help remedy the problem. Your payment information is never stored on our site. We do our best to get your issues corrected as soon as possible so you can get back out on the trails. Let us know the issue and our team will review and address it. I called the same day. Weve got a dedicated team just for portal support. BBB Business Profiles are subject to change at any time. My package was not delivered in the time it said so I contacted the seller and they informed me the items were lost. Phone: (920) 214-8135 - Mon-Fri 8:00AM - 6:00PM CST, Sat 9:00AM - 3:00PM CSTEmail: customerservice@everythingpolarisranger.comText: (920) 644-5280, (920) 214-8135Mon-Fri 8:00AM - 6:00PM CSTSat 9:00AM - 3:00PM CST. Super ATV It forms the culmination of years of work, with high professional engineering and experience. Kawasaki Teryx 6" Portal Gear Lift Website: www.superatv.com Employees (this site): ? Chat Now RGA's and repair services are ONLY rendered by SuperATV. Email: Designed by riders for riders. In reviewing that, we were able to see that this was the result of a the axle not being fully seated into the differential. Dealer Contact Information. GDP portals are truly geared for all. ALL portals must have the RGA number clearly written on the outside of the package. Since the companys inception, they have grown into a massive empire in the industry by hard-work and earning their respect as they go. Our records show that on 11/2/2021 we sent you a replacement windshield for the broken one. Wie whle ich das passende Medium? The gearbox is sealed correctly to keep all the contaminants out of your portal box. SuperATV, LLC ALL Portals must be returned in the original box, with the original packaging, or a similarly well protected box. Aug 26, 2021 Hey guys. $469.95. Give us a call so we can get the perfect set of portals in your hands today. RGA's and repair services are ONLY rendered by SuperATV. What is Super ATV's phone number? Provided superatv with pictures and vin number of my fourwheeler. SuperATV Please have a copy of your original purchase receipt available, with dealer name (if applicable), date of purchase, and invoice number when calling for technical help. Do they have a contact us page? Polaris Ranger 570 8" Portal Gear Lifts (Limited Edition) by Super ATV. WebATVs Customer Call Center answers the call for superior customer support by phone, on-line and via e-mail support 7 a.m. to 7 p.m. CST from Monday through Friday. Select from a variety of payment methods and know your information is safe. Select from a variety of payment methods and know your information is safe. Please have a copy of your original purchase receipt available, with dealer name (if applicable), date of purchase, and invoice number when calling for technical help. The Return Policy states: For a full exchange the item must be in unused (no evidence of missing hardware Customer service contacts and company information. They are trying to say its out of warranty. Weve got a dedicated team just for portal support. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Super ATV Customer Service. Creek crossings and hills wont know what hit them when you roll up with all that torque. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Our housings are smarter, stronger, and more reliable by design. customerservice@everythingkawasakioffroad.com, Our housings are reinforced in all the right places, Theyre built with better oil flow and gearing forces in mind, There are no gimmicks and no vents because vents do more harm than goodwe know because we tested them, Advanced Thermo-Tork gaskets with excellent oil resistance and a lower deterioration rate than Kevlar gaskets, A sealed input gear and double-lipped output seal, 100% sealing coverage throughout so you can forget about oil leaks, Available with billet or cast aluminum housing, Cool, quiet, precision ground gears made from 9310 alloy billet steel, 1.5 in. I started a return and learned they did not pay return shipping apparently. So now I have $425 worth of garbage. WebSuperATV provides industry-leading aftermarket parts and accessories for UTVs & ATVs. - jede Sonderleistungen wird ebenso ein Artikel! SuperATV | Can-Am Offroad Accessories So as far as me slamming them on social media is not true I'm just stating the facts before superatv kills someone by miss informing the consumer on this product. The parent company of Super ATV is Super ATV LLC. SuperATV 6000 Lb. Does Super ATV support live chat? We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. If you ship the warranty parts to us with an overnight label, we will return the favor and send you the replacements parts on an overnight shipment at no charge.If you have product that is outside of warranty coverage or it is determined that product shows evidence of misapplication, improper installation, abuse, lack of proper maintenance, negligence, or alteration from original design. NO COD packages will be accepted, and no package will be accepted without an RGA number written on the outside of the box. Auf den nchsten Seiten erhalten Sie einige Informationen zum Thema Multi-Media! We always work to WOW the customer and are happy to have been able to work with the customer to come to a resolution. The average salary for a Customer Service is $34,782 per year in United States , which is 0% lower than the average WebSpoke with customer on 8-16-16. When filling gear box use only 80W-90 gear oil. Customer Reviews are not used in the calculation of BBB Rating. We would be more than happy to troubleshoot this with the customer as the part the customer received does show that it is correct for his make/model/year. Or I can just sell it somewhere else. phone####-###-#### thank you! On 4/3/2022 I placed an order through **** buying products from Superatv. item does not imply a replacement on an itemProduct was sent back to customer since he wouldnt accept offer of partial exchange creditCustomer had kit for days prior to sending back. Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* and 108 Contacts Harold Hunt Member Contact 2 WebGet help with Super ATV issues from Complaints Board. The largest Honda Talon forum including the 1000X, 1000R, 1000X-4, and FOX Valve. You can use Super ATV coupons to unlock discounts at their website. Using grease will void your warranty.SuperATV takes pride keeping your GDP Portal Gear Lift in working order. Now they say its out of warranty. Copyright GearUp2Go. I sent an email to same employee and have received no reply. Check out all our SuperATV Parts & Accessories with excellent customer service and free shipping on eligible orders! 2nd trip out my left one broke and caused us to go upside down with ** **** and 1 of *** ********** I contacted them and asked to return them because I am unable to feel safe with the same ones. We have the design experience to make housings that can handle the internal and external torque loads and huge hits you get from normal riding. SuperATV customer service Super ATV It clearly shows their website, my vehicle information and the fitment information showing that the kit supposedly fits a 2008-2009 Polaris 700XP with the parking brake on the left side of the steering wheel. My issue is the SuperATV website clearly states in writing that the kit I purchased would fit my machine. You can also reach Super ATV via their contact phone number: 812-574-7777. Multi-Media setzt sich aus verschieden Medien (Bild, Text, Audio) zusammen und man kann oft mit dem Multi-Medium interagieren. talonsxsforum.com is not in any way affiliated with Honda Motor Company, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Everything Kawasaki Offroad is a proud member of the GearUp2go Family! On 7/1/2022 I purchased (2) axles from Super ATV for a total of $508.69. Here's a list of Super ATV's social media pages you can try: You may find additional ways to contact Super ATV on their website. You [redacted] The tires I'm running are 28'' but actully measure 261/2'' from ground to top of tire. Note that complaint text that is displayed might not represent all complaints filed with BBB. We are not a direct Kawasaki, distributor/dealership, we sell aftermarket parts and accessories for their vehicles. Phone: (920) 230-1172 - Mon-Fri 8:00AM - 6:00PM CST, Sat 9:00AM - 3:00PM CSTEmail: customerservice@everythingkawasakioffroad.comText: (920) 644-5280, (920) 230-1172Mon-Fri 8:00AM - 6:00PM CSTSat 9:00AM - 3:00PM CST. What is current serving area of Super ATV? More clearance means bigger tires and the ability crawl crazy boulders and shelves without getting winched out. Live Chat Live Chat Instantly chat with a SuperATV customer service rep regarding your questions or concerns. Browse user reviews and complaints, contact customer support, and find tips for resolving your problems. They have stalled me for 6 months. Contact our customer service with any questions or concerns at 855.743.3427 We are not a direct Kawasaki, distributor/dealership, we sell aftermarket parts and accessories for their vehicles. I have all the information they sent and were they changed there information on my phone. Super ATV Reviews, Complaints, Customer Service - Revdex.com Portal Gear Lift by Super ATV All Rights Reserved. It does not. How do I contact Super ATV? Knoji die Anworten! I will submit a pictures showing their description of the item in question. SuperATV Install big 6 portals with a 45% gear reduction to get clearance for huge tires and a massive boost in torque. Select from a variety of payment methods and know your information is safe. Wer produziert am billigsten und Especially since they are in the wrong, not I. Copyright Everything Kawasaki Offroad. It does not state the size of his tire so at this time it was unclear exactly how he was getting the 14 of ground clearance, which can be obtained by a larger tire size, in which he would not get drastic angles on his axles, which is where the problems occurredMr*** contacted me about the problems he was having about months after his initial purchase, and we covered the problems under standard warranty policies, and also explained to him how to keep the same issues from reoccurringMr*** was unwilling to make the slight changes on the machine to lessen the axle angles in turn resolving the issueHe then also became very rude and continued to slander SuperATV via social media, Revdex.com: und sein eigenes Angebot erstellen. WebSuperATV is an online-based company mostly because of the bulk of the transactions are carried out online. In the window that pops up, make sure Location is set to Allow or Ask. So now Im just out the 15 dollars? NO COD packages will be accepted, and no package will be accepted without an RGA number written on the outside of the box. We also sent the customer a $75.00 GC to compensate for the restocking fee for the customer. WebView customer complaints of Super ATV LLC, BBB helps resolve disputes with the services or products a business provides. Try contacting Super ATV's customer service team on their social pages via direct messaging or by using comments or mentions. WebView customer complaints of Super ATV LLC, BBB helps resolve disputes with the services or products a business provides. Warranty is limited to material and / or workmanship defect at the time of shipment from the factory, and in no event shall seller have any liability for consequential damages of any kind resulting from a breach of this warranty. We also match shipping labels for our customers. The portals for the ranger have forward and rear offset which provides you with a room for bigger tires. Super Atv, LLC Company Profile | Madison, IN - Dun & Bradstreet My issue is with the 2nd order I placed directly with you. Depending on the outcome of the inspection, you may be required to pay a replacement fee for the broken parts (prices may vary depending on parts that need to be replaced). It brings out your UTVs true power. SuperATV Employee Reviews for Customer Service Representative Please have a copy of your original purchase receipt available, with dealer name (if applicable), date of purchase, and invoice number when calling for technical help. Dealer Email: dealersales@superatv.com Dealer Fax #: 812.574.3032 . The ones I received from SuperATV measured 1.5 inches. Get 4 portals and a 15% gear reduction on your Teryx and take on the trail less traveled. Have something to share about Super ATV LLC? SuperATV products promise peace of mind to their customers from all over the world. They sent out 4 new axles and were delivered within a reasonable time. They say the axles are correct but clearly they are too short and are the reason for my differential being ruined. Website: www.superatv.com Employees (this site): ? SuperATV was created 2003 when a privately-owned company went in the business of trading high quality aftermarket accessories with dealers in Utility task vehicles (UTVs). We are one of the largest suppliers of SuperATV products in the powersports industry. Der suche-profi.de Online-Shop ist auf Welche Materialien lassen sich verarbeiten? The organization specializes in the sale of accessories of different kinds and functions. In der Summe aller Komponenten legen Sie bei The Return Policy states: For a full exchange the item must be in unused (no evidence of missing hardware or installation) condition. Reload the page and repeat your search. This order has been refunded in full and have tried to reach out and notify the customer of this status change. Customer has not stated having any issues with the product or any documented problemsWe provided him with $worth of free product which was more than customer paid to ship his product We did this even as the return policy states that Customers are responsible for all shipping on returned items and the original purchase was sent without shipping chargesCustomer did not contact SuperATV prior to sending in product for any assistance or guidance. Terrible customer service.